radar138 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you hold over your own data.
A quick overview of how radar138 approaches data privacy. The full legal text follows below — these cards summarise the principles that guide our practices.
We only collect personal data that is strictly necessary for account operation, identity verification, payment processing, and regulatory compliance. We do not collect data we have no legitimate purpose for holding.
All personal data is stored on encrypted servers and transmitted over 256-bit SSL connections. Access to personal data is strictly limited to authorised radar138 personnel with a documented operational need.
radar138 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Full stop. Data sharing is limited to operational partners and regulatory requirements only.
You have the right to access, correct, and in certain circumstances request deletion of the personal data we hold about you. These rights can be exercised by contacting our support team directly.
We use cookies and similar tracking technologies solely to improve platform performance, maintain your session, and understand aggregate usage patterns. We do not use cookies to build cross-site advertising profiles.
Personal data is retained only for as long as necessary for the purpose it was collected, or as required by applicable law. Account data is retained for a defined period following account closure in line with anti-moneylaundering regulations.
This Privacy Policy ("Policy") issued by radar138 ("Platform", "we", "us", "our") and applies to all personal data collected from, or relating to, individuals ("User", "you", "your") who access or use the radar138 website located at https://radar138.cam and all related services, features, and digital products offered therein.
radar138 operates as an online gaming and sports betting platform primarily serving players in Malaysia, including users based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and surrounding regions. We are committed to handling all personal data in a manner that is lawful, transparent, fair, and respectful of your privacy rights.
This Policy should be read alongside the radar138 Terms & Conditions and Responsible Gambling Policy, which together constitute the full agreement between you and radar138.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, date of birth, financial data, device identifiers, and IP addresses. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion. |
| "Data Controller" | The entity that determines the purposes and means of Processing Personal Data. For this Platform, radar138 acts as the Data Controller. |
| "Data Processor" | A third party that processes Personal Data on behalf of the Data Controller in accordance with documented instructions. |
| "Cookies" | Small text files placed on a User's device by the Platform to store session information, preferences, and anonymised usage analytics. |
| "KYC Data" | Identity and age verification documentation submitted by a User as part of the Know Your Customer process, including government-issued identification and proof of payment method ownership. |
| "Sensitive Data" | A subset of Personal Data that warants enhanced protection, including financial account details, identification document numbers, and data relating to health or vulnerability (e.g., responsible gambling self-assessments). |
radar138 acts as the Data Controller for all Personal Data collected through the Platform. As Data Controller, radar138 determines the purposes for which Personal Data is collected and the manner in which it is processed. Where Processing is carried out by third-party Data Processors (for example, payment service providers or KYC verification partners), such processors act under documented contractual obligations that reflect the data protection standards set out in this Policy.
All enquiries regarding data protection practices, data subject rights requests, and data breach notifications should be directed to the radar138 support team using the contact details provided in Section 16 of this Policy.
radar138 collects Personal Data through several channels, including the registration process, ongoing platform use, payment transactions, customer support interactions, and technical systems. The categories of Personal Data we collect are as follows:
radar138 processes Personal Data one or more of the following legal bases, depending on the specific processing activity:
| Legal Basis | Processing Activities Covered |
|---|---|
| Contractual Necessity | Account creation, deposit processing, withdrawal execution, game session management, customer support delivery, and bonus administration. Processing is necessary to fulfil our obligations under the User Agreement. |
| Legal Obligation | KYC identity verification, age verification, anti-money-laundering (AML) compliance monitoring, suspicious transaction reporting, and data retention obligations under applicable law. |
| Legitimate Interests | Fraud detection and prevention, platform security monitoring, responsible gambling intervention, analytics to improve platform performance, and detection of prohibited conduct. |
| Consent | Sending optional marketing communications (where separately opted into), placing non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of prior processing. |
radar138 uses the Personal Data we collect for the following specific purposes. We process Personal Data only to the extent necessary for each stated purpose and do not use Personal Data for purposes incompatible with those listed here without obtaining fresh consent or establishing an alternative legal basis.
radar138 does not sell, rent, or trade Personal Data. We may share Personal Data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose:
Transaction data is shared with payment processors and financial institutions (including the operators of DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and approved cryptocurrency networks) solely to facilitate the execution of deposit and withdrawal requests. These parties act as independent data controllers subject to their own privacy frameworks and regulatory obligations.
Identity verification data may be shared with regulated third-party KYC and AML compliance service providers for the purpose of verifying identity documents and conducting mandatory compliance checks. All such providers are contractually bound to use the data exclusively for the specified verification purpose.
Where required by applicable law, court order, or regulatory mandate, radar138 may disclose Personal Data to relevant governmental authorities, law enforcement bodies, financial intelligence units, or regulatory agencies. We will, where legally permitted to do so, endeavour to notify affected Users of such disclosures.
Personal Data may be shared with affiliated entities within the radar138 group and with contracted technology service providers (e.g., cloud hosting providers, analytics platforms, customer support software vendors) who process data on our behalf under documented data processing agreements with confidentiality and security obligations equivalent to those applied by radar138 directly.
In the event of a merger, acquisition, restructuring, or sale of all or part of the radar138 business, Personal Data held by radar138 may be transferred to the successor entity. Users will be notified of any such transfer that materially affects the terms of this Policy.
radar138 uses cookies and similar technologies (including session tokens, pixel tags, and local storage) on the Platform. These technologies serve the following purposes:
| Cookie Type | Purpose | Examples |
|---|---|---|
| Functional | Session management, login authentication, security tokens | Session ID, CSRF protection token, authentication state |
| Functional | Remembering user preferences, language settings, and display options | UI preferences, last-visited game category, currency display |
| Analytics | Aggregated, anonymised measurement of page performance and navigation patterns | Page load times, feature engagement, error logs |
Strictly necessary cookies cannot be disabled without materially impairing platform functionality. Functional and analytics cookies may be managed through your browser's cookie settings. Disabling certain cookies may affect your experience on the Platform.
radar138 does not use third-party advertising cookies or cross-site tracking pixels to build behavioural advertising profiles.
radar138 retains Personal Data for no longer than is necessary for the purposes for which it was collected, subject to any overiding legal or regulatory retention obligations. The following retention periods apply as general guidelines:
Following the expiry of the applicable retention period, Personal Data is securely deleted or anonymised in manner that prevents reconstruction of the original data.
radar138 implements a comprehensive set of technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security measures include, but are not limited to:
As an internationally operating platform serving players primarily in Malaysia, it is possible that Personal Data processed by radar138 may be transferred to, stored on, or processed by systems located in jurisdictions outside Malaysia. Such transfers may occur in connection with cloud infrastructure hosting, technology services, or group entity operations.
Where Personal Data is transferred internationally, radar138 ensures that appropriate safeguards are in place to protect the data, including:
Users who wish to obtain further information about the specific safeguards applied to international transfers of their Personal Data may submit a written request to our support team.
Subject to applicable law and certain limitations, you hold the following rights in relation to your Personal Data held by radar138. These rights may be exercised by submitting a written request to our support team using the contact details in Section 16.
radar138 will respond to verified data rights requests within a reasonable timeframe and in any event within thirty (30) days. Where a request is complex or voluminous, we may extend this period by up to a further sixty (60) days, in which case we will notify you of the extension and the reason for it.
We reserve the right to verify your identity before processing any data rights request to prevent unauthorised disclosure of another person's data. Requests that are manifestly unfounded or excessive may be refused, subject to our obligation to provide reasons for any refusal.
The radar138 platform is strictly for adults aged 21 years and above. We do not knowingly collect, process, or retain Personal Data from individuals under the age of 21. Age verification is a mandatory step in the registration and KYC processes, and radar138 employs technical and procedural controls to detect and prevent underage access.
If radar138 becomes aware or has reasonable grounds to believe that Personal Data has been collected from a person under the age of 21, that Account will be immediately suspended, all associated data will be reviewed, and steps will be taken to delete Personal Data collected from the underage user to the extent permitted by applicable law and regulatory retention requirements.
If you are a parent or guardian and believe that your child may have accessed or registered on the Platform, please contact us immediately at the details in Section 16 so that we can investigate and take appropriate action without delay.
The radar138 Platform may contain references to or integrations with third-party services, including payment providers (such as the operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and participating banks including Maybank, CIMB, and Public Bank). When you interact with a third-party service — for example, when completing a payment through your bank's online portal or e-wallet application — you are redirected to that third party's environment, which operates under its own privacy policy and data practices.
radar138 does not control, and is not responsible for, the privacy practices of third-party services. We strongly encourage Users to review the privacy policies of any third-party services they interact with in connection with using the Platform. The inclusion of a payment method or service on the Platform does not constitute an endorsement of that third party's privacy practices.
radar138 reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. The date of the most recent revision is indicated at the top of this page.
Where amendments are material — meaning they significantly affect how we collect, use, or share your Personal Data, or materially alter your rights — radar138 will notify registered Users by email to their registered address and/or by posting a prominent notice on the Platform at least fourteen (14) days before the changes take effect.
Your continued use of the Platform following the effective date of any amended Policy constitutes your acknowledgement of the revised practices. If you do not agree with the amendments, you should cease using the Platform and may request account closure in accordance with the process described in the Terms & Conditions.
If you have any questions, concerns, or complaints relating to this Privacy Policy, wish to exercise a data subject right, or wish to report a suspected data protection issue, please contact the radar138 Data Protection team using the details below. All contact details are provided as plain text — please use your own communication channels to reach us.
For information on responsible gambling tools, self-exclusion options, and related support resources, please visit our dedicated Responsible Gambling page. For full details of your contractual rights and obligations as a Platform user, please review the Terms & Conditions.
radar138 is built on transparency and trust. Visit our homepage to explore the platform, or check the FAQ if you have further questions.
For players aged 21 and above only. Play responsibly. Also see: Terms & Conditions | Responsible Gambling